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Terms & Conditions – BLAKEAWAY

General conditions

Our new menu is live every Wednesday at 9am. Once you are signed up you will automatically receive an email each week with our new menu.

BLAKEAWAY deliveries are grouped based your postcode. We deliver to the following areas on these days: CENTRAL, INNER SOUTH, INNER EAST/SOUTH EASTERN SUBURBS: Monday, Wednesday & Friday NORTH & NORTH EAST: Monday & Friday EAST & SOUTH EAST: Tuesday & Friday WEST & NORTH WEST: Monday & Thursday BAYSIDE & KINGSTON: Tuesday & Saturday GEELONG: Thursday FRANKSTON: Saturday MORNINGTON PENINSULA: Daily (seasonal)

Meal orders

Our menu closes at 10pm on a Tuesday night with new menus released at 9am the following day. If you order by 9am your order will be delivered the next listed delivery day. Pick-up orders received by noon will be available same day. You will receive an SMS advising you your order is ready.

For pick-ups, there is no minimum order For deliveries, the minimum order is $45

Delivery is free for metropolitan Melbourne orders over $200 Free delivery within a 5 km radius of Glen Iris. Fees then start at $8 and increase according to your distance from Glen Iris. This will calculate at checkout.

For dietary requirements, each menu items has codes in the descriptions and also a full ingredient list so you can see what our meals contain.

Cancellation

Once an order has been made; cancelations need to be made through ‘my orders’ in the customer profile online. The option to cancel an order will become unavailable within 48hrs of your pick up/delivery time. Should you need to cancel your order within  48hours of delivery please email info@blakesfeast.com.au or call us on (03) 9885 2777.

Refund policy

Should you have an issue with your food item either email info@blakesfeast.com.au or call us on (03) 9885 2777 and we will endeavour to fix the issue.